However, the licensed (retail) version requires Internet access to register the software. Q Is an Internet connection needed to run the software?Ī The Demo does not require an Internet connection. If the software isn’t listed then follow the steps described above in the first FAQ to reinstall the product. Click the “Repair” option and that should restore the icon for the S & S application. How do you restore them?Ī The easiest way to restore application icons that have disappeared after an update is to go to Control Panel/Programs and Features and select the product whose icon you wish to restore from the Installed Products list. Q After updating (either Windows or S & S software), S & S application icons may disappear from the desktop. Please use the contact form on this website to request assistance. If you have any problems with your purchased product, we are available to assist you. Potential customers are encouraged to first try the free DEMO before deciding whether to purchase a software license.
(The only exception is if multiple copies of the same product are mistakenly ordered.) Our software can be downloaded and trialed in DEMO mode before purchasing a license, by using the Download buttons on the individual product pages. Q What is the refund policy for software purchased from S & S Computing?Ī No refunds are available for digital products or CDs purchased from S & S Computing. No additional fees are charged for updating our software products.
Q Are there update costs for software purchased from S & S Computing?Ī The cost of the software is a onetime charge. If you don’t receive it in your Inbox, check your Spam/Junk folder. Your registration information will be forwarded to you. If you don’t have access to your registration information (required to register the product), email us (using the Contact form) and provide the name and email used to originally order the software. Then click the free Download (Windows) button ( not the Add-to-Cart button!) to reinstall the product on the new computer or to update. Click on the product you wish to reinstall or update, which will open the selected product webpage.
This will drop-down a menu displaying all of our products. Q How do I reinstall on a new computer or update the software?ĪClick the Shop button on our website. Frequently Asked Questions (FAQs) General
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